fundwise

Fundwise privacy notice.

Updated 26 October 2026. This notice describes the current founding preview and its optional connected features.

Your account and workspace

Email sign-in verifies a one-use code. Fundwise stores your account email, broker profile, acceptance timestamp and a hash of your session token; the session cookie is secure and HTTP-only. Google sign-in is available only when configured. Client records contain the contact details, ABN information and business and credit profile you save. Deals contain your funding inputs, notes, status and shortlist. Records are scoped to your account. Fundwise administrators can review broker profiles, pause accounts and handle support requests; administrative changes are logged.

Business information and local preferences

ABN searches use the official ABN Lookup service. The returned active-period date can prefill business age and remains visible for review. Unsaved form and calculator edits stay in the current page until saved. The introductory animation uses session storage; walkthrough completion uses local storage for this browser and account. Exports are downloaded to your device.

Private bank documents

Files you choose to upload are stored in a private Vercel Blob store in Sydney. Document metadata, extracted facts and your review are stored in Fundwise’s database. Downloads require your signed-in account. Structured CSV and supported Illion JSON are parsed without sending them to an AI provider. PDFs are sent to OpenAI only after you explicitly consent to AI extraction. You must have authority to use and share these files. Check coverage, currency and transaction classification before applying revenue. The document removal control permanently removes the private file and saved analysis.

AI assistance and policies

When you confirm an AI request, your question and any selected client’s business and credit inputs, deal inputs or statement summaries may be sent to OpenAI. Client contact details and raw bank files are excluded from policy chat and credit review context. Your own typed question can still contain personal information. The shared lender-policy index contains approved policy documents, not client banking files. Responses disable API response storage; this does not promise zero retention by OpenAI. AI outputs and credit request results are stored privately to support the workspace and prevent duplicate charges. AI can be wrong and requires human review.

Email and lender submissions

Fundwise does not send applications or client information to lenders automatically. You choose a BDM recipient, message and optional bank attachments, then review and confirm the exact submission. BDM emails use the Fundwise sender, with your verified sign-in email and fundwise@fundwise.com.au copied. A snapshot, file hashes, confirmation and provider status are recorded. Email uses Amazon SES and SMS uses the configured provider, currently Kudosity. Provider acceptance does not establish delivery. Check uncertain outcomes before creating another copy.

Connections and payments

API and MCP access keys are shown once and stored as hashes. Scoped requests use your account and are logged for rate limiting; leads are saved only when explicitly requested with write permission. Keep keys server-side. When purchases are enabled, Stripe processes card details through its hosted checkout. Fundwise stores purchase references, pack amounts and the credit ledger, not card numbers. Purchases remain unavailable while payment configuration is incomplete.

Hosting, retention and requests

Fundwise runs on Vercel with a Supabase PostgreSQL database in Sydney. Infrastructure providers process technical connection information; optional services such as OpenAI, Stripe, Amazon SES and Vimeo may process data outside Australia. The Vimeo player loads only after you choose playback. No advertising trackers are added. Formal operating-entity and retention arrangements are being finalised. Use the support portal for access, correction or deletion requests, and keep unnecessary identity or account information out of free-text notes.